Time Clock Usage
Pool Office Manager's Time Clock feature helps you track technician work hours, manage attendance, and generate accurate payroll data. This guide covers how to use the time clock system.
Accessing Time Clock
Navigate to **Settings** from the left sidebar, then select **Time Clock** under the Company section.
Time Clock Overview
The Time Clock view displays:
- In/Out History for all users
- Filter options by technician and date range
- Detailed time entries with locations
Viewing Time Records
Filter Options
Narrow down time records by:
- **Technician** - Select specific user
- **Date Range** - Choose start and end dates
Columns Displayed
| Column | Description |
|--------|-------------|
| User | Technician name |
| In/Out | Clock action type |
| Location | GPS location at clock time |
| Date-Time | When action occurred |
| Notes | Any added comments |
| Hours | Calculated work hours |
| Edit | Modify entry |
Clocking In and Out
For Technicians
Technicians clock in/out via the mobile app:
1. Open POM mobile app
2. Tap **Clock In** at start of shift
3. App records time and GPS location
4. Tap **Clock Out** at end of shift
Location Tracking
When technicians clock in/out:
- GPS coordinates are captured
- Location is displayed in time records
- Helps verify work locations
Managing Time Entries
Editing Entries
Administrators can edit time records:
1. Find the entry in Time Clock view
2. Click **Edit** button
3. Modify time or add notes
4. Save changes
Adding Notes
Add context to time entries:
- Explain late arrivals
- Document early departures
- Note special circumstances
Calculating Hours
Automatic Calculation
POM automatically calculates:
- Total hours per day
- Hours between clock in/out
- Running totals for pay periods
Reviewing Hours
Check hours worked by:
1. Filter by date range (pay period)
2. Select specific technician
3. Review total hours in report
Best Practices
For Technicians
- Clock in at start of each workday
- Clock out at end of shift
- Use consistent locations when possible
- Add notes for irregular hours
For Administrators
- Review time records weekly
- Address discrepancies promptly
- Export data for payroll processing
- Set clear time clock policies
Troubleshooting
Clock in/out not recording:
- Check mobile app connectivity
- Verify GPS is enabled
- Ensure app has location permissions
Hours calculation incorrect:
- Verify all clock in/out pairs exist
- Check for missing entries
- Review manual edits
Location not showing:
- Enable GPS on device
- Allow location access for app
- Check for GPS signal issues
Related Articles
- Managing Users and Permissions
- Getting Started with POM
Getting Hours Out for Payroll
To use time-clock data for payroll (including QuickBooks payroll), export the hours rather than reading them on screen: open the time clock records for your pay period, export to spreadsheet/CSV, and import or enter the totals in your payroll system. If you need a recurring payroll report, build one in Reports filtered to the pay period and save it for reuse.